Previewing the video window

You can preview the video window manually, or configure Avaya one-X Agent to start the video window in a preview mode automatically on each login.

Prerequisites

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  1. On the top bar, click System Settings > Agent Preference > Video.
  2. In the Video panel:
    • To launch the Video window in the preview mode manually, click Open Video Window.

      The system displays the Video window.

    • To configure the system to start the Video window in preview mode on each login, click the Advanced tab and enable the Open video window automatically on login option.

      The system starts the Video preview window in the next login.

  3. Click OK.
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Related information
Video Basic field descriptions